Can sum it up in one word... AWESOME!
" I am a new customer, and have just received my second order. The service with XS is stellar! Orders are shipped out the same day; assuming you make the shipping deadline, and it is rare to find a company that is so outwardly focused on the customer. I had a consultation with the owner about my specific situation. We spent much of the time talking about interpersonal dynamics. He of course answered my questions about the products too, and then actually down sold... another rarity for sure. I was very excited to see my order today, not just in the products I ordered, but what samples I may receive. After my consultation, I was sure the Pheromone wizard would add some new goodies to sample and sure enough, he did. It was a nice touch to receive a handwritten note as well; the little things mean a lot in customer service. I am sold on the products, but mostly the company as I know they stand behind what they sell, and put my needs at the top of the list! "